Jeetbuzz Privacy Policy

Personal data collected may include:

• Identification and verification data: full name, date of birth, national ID or passport details, facial images for KYC, and proof of address.
• Contact details: mobile number, email address, and communication preferences.
• Account and service data: username, gameplay and betting history, responsible gaming settings, and support interactions.
• Transaction data: deposits, withdrawals, payment method identifiers, and billing records.
• Technical data: device information, IP address, approximate location, cookies, and log files.

Why the information is collected:

• To create and manage accounts, provide services, process payments, and deliver support.
• To protect the platform, prevent fraud, manage risk, and enforce rules.
• To comply with AML/CFT requirements, tax obligations, and lawful requests.

Protection measures:

• Encryption in transit (TLS 1.2+) and at rest for sensitive information.
• Role-based access controls, MFA, least-privilege access, and audit logs.
• Network segmentation, intrusion monitoring, secure development practices, and regular testing.
• Staff training, confidentiality undertakings, and supplier due diligence.

Compliance:

• Operates under the laws of Bangladesh, including the Cyber Security Act 2023 and ICT Act 2006, and follows relevant BTRC guidance.
• Applies recognised privacy principles, including GDPR-aligned practices where applicable.

User rights:

• Access, correction, deletion, restriction, and objection to certain processing.
• Data portability, where technically feasible.
• Withdrawal of consent at any time, without affecting prior lawful processing.
• Filing a complaint with a competent authority under Bangladesh law or your local supervisory authority.

Lawful and transparent processing is applied to:

• Operate accounts, verify identity (KYC), and deliver online services.
• Process transactions, payments, and withdrawals through approved providers.
• Provide customer support and manage responsible gaming tools.
• Improve performance, personalise content, and fix issues.
• Conduct analytics and statistics to enhance the website and applications.
• Send service messages and, where permitted, marketing communications that you can opt out of at any time.
• Meet legal obligations, prevent fraud, enforce terms, and manage disputes.

Additional principles:

• Personal information is not sold.
• Aggregated or anonymised data may be used for reporting and product improvement.

Users can access and update their information through account settings or by submitting a request using the contact methods provided on the website.

Correction and deletion procedures:

• Correction: submit a request and, if needed, provide supporting documents.
• Deletion: request erasure; certain records may be retained to meet AML/CFT, tax, and regulatory obligations for the period required by law and to establish, exercise, or defend legal claims.
• Identity verification is required before actioning requests. A response is typically provided within 30 days, extendable for complex cases as permitted by law.

By using the services, you consent to necessary security checks and the processing of payment data by payment providers and acquiring banks to complete transactions and prevent fraud.

The services are intended for adults aged 18 and above. Age cannot be confirmed without identity documents. If a minor’s account or data is identified, the account will be closed, information will be deleted where permitted, and steps will be taken to prevent re-registration. A parent or legal guardian may request deletion by contacting the support channels listed on the website.

Personal data may be processed outside Bangladesh in countries where service providers, banks, verification partners, hosting facilities, or support centres operate. Using the site constitutes consent to international transfers, subject to appropriate safeguards. Contractual protections, including confidentiality obligations and data protection clauses, are used to ensure that partners protect information to a standard consistent with this policy and applicable law. For EEA/UK users, standard contractual clauses or equivalent safeguards are implemented where required.

This policy describes how personal information is handled and the limits of that handling under applicable law and the Terms and Conditions. The disclaimer may clarify scope or limit how certain rules apply where the law allows. It takes effect when the user accepts this policy by signature, electronic acceptance, or accession through account use. Nothing in this policy excludes rights that cannot be excluded under Bangladesh law or other mandatory laws that apply to the user.

Cookies are small files placed on a device by websites to store settings and recognise the browser. They are used for statistics, behaviour analysis, personalisation, security, and overall site improvement. Cookie and similar technology data is retained for up to 1 year unless a shorter period is needed for a specific purpose. Users can manage preferences through browser settings and any on-site controls, and may withdraw consent for non-essential cookies at any time.

Using Jeetbuzz means full acceptance of this Privacy Policy and any rules referenced in it. The current version posted on the website prevails over earlier versions. Continued use after updates indicates acceptance, subject to any consent required by law. Users who do not agree should discontinue use of the services and request account closure and data handling consistent with this policy.

Personal data may be shared with third parties when required by law, for dispute resolution, or to perform agreements. Typical recipients include payment processors and banks, identity verification and AML/CFT partners, fraud prevention services, analytics providers, cloud hosting, auditors, regulators, and law enforcement upon lawful request. A list of key partners is maintained on the website or will be disclosed with the purpose and scope before sharing where required. Providing information for these purposes constitutes consent to such disclosures.

The website may include links to third-party websites that operate their own privacy practices. Responsibility does not extend to how those sites collect or use information. Users should review the privacy notices of any external site and exercise caution before submitting personal data.