Jeetbuzz Rules and Regulations in Bangladesh

Please read these general terms before using the services. By completing registration or continuing to use your account, you accept these terms, our Privacy Policy, and all betting rules. Your rights and obligations are set by this contract and applicable legal requirements in Bangladesh and the operator’s jurisdiction.

Agreement and Scope

• These terms apply to use of the website, apps, and related services, including bets, bonuses, and payments.
• Acceptance occurs on registration and each time you place a bet, make a deposit, or access your account.
• If any part is unacceptable, stop use and request closure.

Eligibility and Registration

• Minimum age is 18 years. Gambling by minors is prohibited.
• You must be allowed by law to engage in betting in your location. If your local law restricts betting, you must not use the services.
• One account per person, household, payment instrument, and device fingerprint. Duplicate accounts may be closed.
• Provide accurate information during registration and keep details updated.
• You are responsible for safeguarding login credentials and enabling recommended security controls such as two-factor authentication.

Proper Use of Services

• Use the services only for lawful betting on an event or game offered on the platform.
• Prohibited conduct includes: account sharing, third‑party funding, arbitrage abuse, using bots or scripts, odds manipulation, collusion, and interfering with the platform.
• We may suspend, restrict, or close accounts where misuse or policy breaches are detected.

Bonuses and Promotions

• Any bonus or promotional offer is subject to specific terms, including eligibility, wagering requirements, expiry, and maximum conversion rules.
• We may cancel bonuses, void bonus-funded bets, or remove winnings if promotional abuse, restricted betting patterns, or multi‑accounting is identified.

Content and Intellectual Property

• All site content, trademarks, data, odds feeds, and software are protected. You may read and use the content for personal, non-commercial purposes only.
• Scraping or redistribution of prices, markets, or event data is not permitted.

Liability and Risks

• Betting involves financial risk. You acknowledge potential losses from bets and agree you are solely responsible for your decisions.
• To the extent permitted by law, our total aggregate liability for losses related to your account and use of services shall not exceed the greater of: (a) your net deposits during the six months before the claim, or (b) BDT 50,000. Nothing limits liability for fraud, wilful misconduct, or any liability that cannot be limited under applicable law.

Changes to These Terms

• Jeetbuzz may modify these terms to reflect regulatory or operational changes. Updated terms take effect when posted.
• Continued use after an update constitutes acceptance. Material changes may be communicated through site notices or email where feasible.

Suspension and Termination

• We may suspend or close an account for legal, regulatory, security, or responsible gambling reasons, or for breach of these terms.
• You may request closure at any time, subject to settlement of open bets and compliance checks.

The following general rules govern bets on the platform in Bangladesh. Sport‑specific or game‑specific rules may also apply; where a conflict exists, special rules prevail.

Who Can Place a Bet

• You must be 18+ and legally allowed to use betting services in your location.
• Bets may be placed only from your own account and using funds that belong to you.

Bet Acceptance

• A bet is accepted when it receives a unique bet ID and appears in your bet history.
• Pre‑match and in‑play markets are subject to acceptance delays and trading suspensions.
• We may reject or limit a bet for risk, compliance, or technical reasons.

Minimum and Maximum Stakes

• Minimum and maximum stake amounts depend on the market and are shown on the bet slip.
• Payout caps may apply per bet, market, event, or day as published in the cashier or market rules.

Odds, Settlement, and Calculation

• Odds are subject to change until acceptance. Bets settle based on official results provided by governing bodies or trusted data providers.
• Dead‑heat rules apply where competitors tie: winnings are divided in proportion to the number of ties.
• If an event is postponed, abandoned, or rescheduled, settlement follows the market‑specific rule; failing that, bets may stand if the event is completed within the stated settlement window, otherwise void.
• Where a market contains a palpable error (obvious price or line error), we may void or resettle at the correct odds.

Restrictions on Betting

• No placing bets using automated software, syndicate coordination, or exploiting delayed feeds.
• No betting on matches or events where you are a participant, official, or have inside information.

Cancellations, Voids, and Cash Out

• You cannot cancel a bet after acceptance. We may void or resettle bets if an error, rule breach, or integrity concern is identified.
• Cash Out is offered on selected markets only and is not guaranteed; requests may be rejected due to odds movement or market suspension.

Rounding, Currency, and Time Zone

• All settlements are calculated in BDT, using rounding rules shown in the cashier.
• Event times are shown in Bangladesh Standard Time (BST) unless stated otherwise.

These rules govern deposits, withdrawals, fees, processing, and verification for your account in Bangladesh.

Funding Your Account

• Supported methods are shown in the cashier and may include local mobile wallets (e.g., bKash, Nagad), bank transfers, cards, and other regulated channels, subject to availability.
• Funds must originate from a payment method in your name. Third‑party payments are prohibited.
• Account currency for Bangladesh is BDT. If a method settles in another currency, exchange rates and any conversion fees apply.

Deposits: Limits, Fees, and Processing

• Minimum and maximum deposit limits vary by method; check the cashier for current limits.
• The operator does not typically charge deposit fees; your bank or wallet provider may charge fees.
• Processing is usually instant for mobile wallets and cards, while bank transfers can take longer depending on banking hours and provider policies.

Withdrawals: Rules and Timeframes

• We may require successful KYC verification before the first withdrawal and whenever risk thresholds are met.
• Withdrawals are paid back to the original funding method wherever possible (return‑to‑source policy).
• Typical processing windows are 24–72 hours after approval; external provider times may extend this period.
• We may divide a withdrawal into multiple payments to meet method or regulatory limits.

KYC and AML Verification

• You may be asked to submit: government photo ID (NID, passport, or driving licence), proof of address (utility bill or bank statement), and ownership proof of payment method.
• We may request information about source of funds or source of wealth for higher‑risk activity.

Restrictions and Holds

• We may place a temporary hold while verifying identity, payment ownership, or bonus wagering requirements.
• Chargebacks, disputes, or suspected fraud may result in account restriction and fund freezing pending investigation.
• Use of anonymous or non‑regulated payment channels is not allowed.

Cancellations and Refunds

• A withdrawal request can be cancelled by you only before processing begins. After processing, cancellation is not possible.
• Deposits are final once credited unless a technical error occurs. Refunds are at our discretion and may be returned to the original method.

Bonuses and Wagering Impact

• If a bonus is active, bonus‑specific wagering rules apply before a withdrawal can be approved. Breaking bonus terms may lead to removal of bonuses or associated winnings.

Betting should remain recreational. You agree to use tools that help manage time and spend and to seek support if gambling affects your wellbeing.

Control Tools

• Deposit, loss, and stake limits: set daily, weekly, or monthly caps on your account.
• Session reminders: receive reality checks at intervals you choose.
• Time‑out: pause your account for a short period.
• Self‑exclusion: block access for a chosen duration or indefinitely; we will attempt to stop new registration attempts linked to your identity.
• Access to account history: read detailed records of bets, deposits, withdrawals, and bonuses.

Good Practices

• Bet only what you can afford to lose; avoid chasing losses.
• Balance betting with other activities and set a budget before you place a bet on any event.

Support and Help in Bangladesh

• Kaan Pete Roi (emotional support in Bangladesh): visit kaanpeteroi.org for listening services and referrals.
• Gambling Therapy: global online support at gamblingtherapy.org.
• GamCare: advice and tools at gamcare.org.uk (service based in the UK; resources helpful internationally).

Underage Use

• Gambling by minors is prohibited. Parents and guardians should use device‑level controls to prevent access.

We maintain policies to prevent money laundering and terrorism financing in line with applicable laws and international standards.

Obligations and Controls

• Risk‑based KYC: identity verification during registration, before withdrawals, and at trigger events.
• Ongoing monitoring: transactional analysis to detect unusual patterns, structuring, or rapid movement of funds.
• Sanctions and PEP screening: checks against relevant sanctions lists and politically exposed person registers.

KYC Verification Procedures

• Collection of government ID, proof of address, and payment method ownership.
• Requests for source of funds or wealth where activity indicates higher risk.

Monitoring and Detection

• Indicators include multiple accounts, use of third‑party payment methods, rapid deposit‑withdraw cycles without betting, or betting patterns inconsistent with profile.
• We may use manual reviews and automated systems to flag suspicious activity.

Consequences of Breach

• Temporary or permanent account restrictions, fund freezing, voiding of bets funded by suspected illicit proceeds, and reporting to competent financial intelligence units.
• Service refusal where we cannot complete required checks or where risk is unacceptable.

This policy explains how personal data is collected and used for registration, account management, betting, payments, security, and compliance.

Data We Collect

• Identity and contact: name, date of birth, address, email, phone.
• Account and usage: login logs, device data, preferences, responsible gambling settings.
• Betting and payment: bet history, deposits, withdrawals, bonuses, payment method details.
• Verification: copies of ID documents, proof of address, and relevant checks.
• Cookies and similar tech: analytics, preferences, security, and fraud prevention.

How We Use Your Data

• To provide services, settle bets, manage your account, and process payments.
• To meet legal obligations, including KYC/AML, responsible gambling, and regulatory reporting.
• For security, fraud detection, dispute handling, and service quality.
• For marketing if you opt in; you can change preferences at any time.

Lawful Bases

• Contract performance, legal obligation, legitimate interests, and consent where required.

Sharing and Transfers

• We may share data with payment providers, identity verification vendors, analytics and security partners, and regulators where required by law.
• Data may be transferred outside Bangladesh. Safeguards such as contractual protections are applied where required.

Retention

• Records are kept for as long as needed to provide services and to satisfy legal retention periods, then securely deleted or anonymised.

Your Rights

• Request access, correction, deletion, restriction, portability, or objection to certain processing.
• Withdraw consent for marketing at any time.
• Submit a complaint to a competent data protection authority, without prejudice to other remedies.

Contact

• To exercise rights, use the in‑app privacy request form or contact support. We may require additional information to verify your identity before acting on a request.

We apply technical and organisational measures to protect your account, bets, payments, and personal data.

Platform Protections

• TLS encryption for data in transit and encryption for sensitive data at rest.
• Network segmentation, firewalls, and continuous monitoring to detect suspicious activity.
• Regular vulnerability assessments and independent penetration testing.

Account Protections

• Two‑factor authentication, login alerts, and device recognition.
• Automatic session timeouts and limits on failed login attempts.

User Responsibilities

• Create a strong password, keep credentials confidential, and enable two‑factor authentication.
• Review your account activity and report any suspected unauthorised use immediately.

Incident Response

• Security incidents are investigated promptly. We notify users and relevant authorities where legally required.